Shipping Policy
At Essenzo Naturals, we aim to deliver your products quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your orders.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders are not shipped on Sundays or public holidays.
Once your order is processed and dispatched, you will receive a confirmation message with tracking details.
Shipping Time
- Local deliveries (Kerala): 2–4
- business days Other regions in India: 3–7 business days
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase.
We may offer free shipping on selected orders or during promotional periods.
Delivery Issues
If you experience any issues with delivery, such as delays or missing packages, please contact our support team with your order ID.
Incorrect Address
Please ensure that your shipping address is accurate and complete. Essenzo Naturals is not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Damaged or Missing Items
If you receive a damaged product or if any item is missing, please contact us within 48 hours of delivery with relevant details and images (if applicable). We will assist you with a replacement or resolution.
Contact Us
For any shipping-related queries, feel free to reach out:
Email: support@essenzonaturals.com
Phone: +91 98765 43210
We appreciate your trust in Essenzo Naturals and strive to deliver the best experience with every order.